Included services
From the seasonal weekly programme to the culinary delights, from the activities in the Foodie Hub to the spa offer, all our extras are tailored to the seasons and designed to add the finishing touches to your break.
Rooms & Prices.
- Best price guarantee: We guarantee the best available price when booking on our website
- Prices are exclusive of local tax € 2.40 per person per night (from 15 years)
- We recommend our Family Rooms for families with children: Joyful Deluxe Room & Playful Deluxe Room.
- Reduction for children with 2 full-paying adults in their parents' room: Up to 0 years free of charge, 1 to 14 years € 35 incl. breakfast/night, from 15 years € 60 incl. breakfast/night
- Well-behaved dogs are welcome by prior arrangement in the following room categories (€ 35/day): Joyful Deluxe Room, Nostalgic Lake Room, Blissful Lake Room, Charming Room & Cozy Room. Unfortunately, four-legged friends are not allowed on the bed and couch or at the hotel's own bathing area.
Travel.
- Direct location in the centre of Traunkirchen
- Reserved and public car park available
- E-charging stations directly at the hotel car park
- Easily accessible by public transport by train & bus
- Shuttle service available on request
Culinary delights.
- Breakfast until 12:00 in our living room on the Belétage
- Nespresso coffee machine available in the room
- Foodie Hub as a weekly gastronomic masterclass for culinary souls
- Access to all culinary outlets of Gröller Hospitality
Activities.
- Tips for beautiful & fresh air cultural experiences in the region
- Hiking rucksack in the room (with provisions on request)
- Nature Explorer Cabin for wet outdoor equipment
- Snowshoe, e-bike, kayak & SUP hire (subject to availability)
- Yoga mat for indoor & outdoor use
- Changing weekly programme, depending on the season
- Bus shuttle to the Feuerkogel hiking & skiing area (bus stop within walking distance)
Wellbeing.
- Access to the Rooftop BergSPA overlooking Lake Traunsee with adults only and family areas.
- Heated infinity pool with iconic view
- Bikini sauna, Finnish sauna, steam bath and ice grotto
- Relaxation room with fresh air deck
- Tea and infused water in the spa area
- Loan bath bag in the room with bathrobes and spa towels
- Yoga room for body and mind work
Cancellation conditions.
HIGH SEASON (23.12.24 - 07.01.25, 20.06. - 13.09.25, 23.12.25 - 06.01.26)
- up to 29 days before arrival - free cancellation & change possible!
- 28 to 15 days before arrival - cancellation fee = 50% of the total amount
- 14 days before arrival or later (even if you do not arrive) - cancellation fee = 90% of the total amount
LOW SEASON (08.01. - 19.06.25, 14.09. - 22.12.24)
- up to 15 days before arrival - free cancellation possible!
- 14 to 4 days before arrival - cancellation fee = 50% of the total amount
- 3 days before arrival or later (even if you do not arrive) - 90% of the total amount
OTHER INFORMATION
- Cancellations can only be accepted in writing.
- No refunds are possible for early departures.
- Explicitly stated non-refundable rates cannot be cancelled or changed.
- We recommend taking out cancellation insurance as part of the booking (€ 6 per person/day).
Note: The cancellation policy replaces the right of withdrawal in accordance with the Consumer Rights Directive of the European Union.
Make your stay special.
Looking for special experiences? We got you covered! Sundowner trip on a vintage boat. Picnic basket for outdoor adventures. Massages and treatments. Bubbles in the room. Our special activities can be booked in the online tool during the booking process.
Ready to share the magic?
This Christmas, give the gift of unforgettable moments. Whether it’s a cozy winter escape, a feast for the senses in our award-winning restaurant, or the inspiration to create and play—Treat yourself or give the gift of special experiences in the culinary conglomerate of Gröller Hospitality.
